During these uncertain times of global health emergency, we wanted to update you on steps we have taken to handle hospitality, safety and reservations in times of coronavirus.
For bookings that were affected by travel restrictions and health advisories, we have assisted all our guests in rebooking their stays at a later date when the health scare is likely to be under control and travel restrictions have eased. We will keep offering reservations with option to rebook at no cost, as official travel and health guidance evolves, to make sure we honor every booking.
Meanwhile, we have enhanced our high standards of cleanliness throughout our portfolio by adding new, updated sanitary requirements for our cleaning partners to fight the spread of the virus. Additionally, we provide all our guests with a supply of hand sanitizer and disinfecting wipes during their stay. We have also implemented contact-free, self check-in procedures as long as our Paris support team is sheltered in place and available remotely for support.
We will keep following guidance from the World Health Organization and other international bodies to keep our guests, personnel, and partners safe and healthy.
For now, please continue to contribute to the global effort by observing official recommendations on hygiene and social distancing. And start dreaming about your next vacation with loved ones - once the pandemic is over and it's safe again to travel.
Stay home as required, be safe and healthy!
Your travel friends at Haven In