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Reviews

Here is what some of our clients have to say about Haven In & their Paris apartment rental experience

Lovely apartment, so well-planned and organized with a well-equipped kitchen that you can actually cook in after your trips to the market. And managed by such a responsive team. It is in a great area but you do have to be prepared to swim through the crowds when you walk out the front door. You do hear some street buzz even with the windows closed (but the bedroom is at the back and is completely quiet). But you are in the heart of a lively area with everything you need just steps away - wine, bread, groceries, more restaurants that you can count and of course chocolate! And though I didn't expect it the greeting team helped me lugged my rather heavy suitcase both at check-in and check-out which was a huge help given the steep and narrow staircase to the 3rd floor apartment! I will come back again given the opportunity!"
Joan V, Minneapolis, Minnesota St Germain Mazarine
Well located within walking distance of most of Paris highlights. Metro stations, supermarket and multiple dining options close by. Accommodation clean and very comfortable. Full kitchen and on site laundry facilities available. Hot water supply plentiful but needs planning when more than three people are staying."
Kiran S, San Francisco, California St Germain Université
We spent three lovely months in this apartment! Views were stunning, the apartment was spacious and light and airy. WiFI and AC were excellent. Transportation was very easy from there. Felt very neighborhood-y and less overrun with tourists than some other locations, while still having everything pretty accessible from there. Shops on Victor Hugo were a very relaxing experience, as was the market on Rue Poncelet. The folks at Haven In/Paris for Rent were very accommodating, pushing my reservation from 2020 to 2021 until it finally happened in 2022. Laurence was also very lovely and very helpful on the French side while we were there. The only drawback was the noise level. Apparently the area around the Arc de Triomphe is full of night clubs. There are at least three within earshot of the apartment. Aside from the street noise from the cars and the honking and sirens, which as a New Yorker I can tolerate, the music from the clubs goes on until the wee hours, especially on a Saturday, when they can be out there until 5 or 6 AM the next morning. On the whole, I would stay there again, and it was an amazing experience."
EMC, New York, NY Champs-Élysées Vista
Completely in awe of this luxury apartment! Gorgeous light filled luxury apartment. Completely in awe of the view of the Eiffel Tower from the apartment. Relaxing on the posh sofa and seeing the Eiffel Tower was such a great way to hang out in the apartment! The furniture and art are amazing. The vibe is upscale comfort. Everything about this apartment is stunning. The art, furnishings, view, the white walls and floors and sexy light fixtures are super cool."
Bobbie B, Houston, Texas Eiffel Vista
*Gem* accurately describes the apartment! Approx 90 sq meters, with large kitchen and living room plus washer-dryer. Excellent location including outstanding French and ethnic restaurants literally a few meters from the apt. There is also a terrific oyster bar on Rue Dauphine, Bar a Huitres. The #4 Metro/Odeon stop connects with all of Paris and Rue Dauphine dead ends into Pont Neuf and a 15 minute walk to the Louvre. Also, the Sorbonne and Latin Quarter is only 10 minutes walk from the apt along Blvd Saint Germain. The Paris for Rent/Haven In team are first class and available for tour and museum and restaurant recommendations. They recommended Carylis, a private car chauffeur service which was excellent for airport pick up and drop off. Five Stars!"
Nick B, Rancho Santa Fe, CA St Germain Gem
The neighborhood, the greeter and the cleaners were top notch. We really enjoyed our stay and would recommend the apartment to anyone. We would like to re-rent if we get the chance. We are a 75-year old couple and found it convenient in every way. We have been to Paris many times in the past 20 years and this was our best trip so far. We had several guests and they enjoyed it also."
Currie P, Winston-Salem, NC Voltaire
What a fabulous home away from home! We were delighted the moment we walked through the front door. The flat strikes the perfect balance between being right in the heart of the buzz and being a cozy hideaway after a long day wandering Paris. The layout is thoughtful, the aesthetic is on point, and the ambiance warm and welcoming. The HavenIn and Paris For Rent experience is the best we have encountered in many years of travel to Europe. The booking process was efficient, but the real difference came in the level of personalized communication that we received from Emeline, Thomas, and Victoria. Throughout our stay, we felt well cared for and confident that should any issues arise, they would be handled courteously, quickly, and professionally. Thank you for an elevated level of service. We thoroughly enjoyed our stay and will be booking this flat again."
Stephanie H, Oakland, California Hotel de Ville
Amazing property! Incredibly clean and roomy apartment next to an active dining district. Highly recommended!"
Jane B, Newport Coast, Alabama Eiffel Vista
This is the third time we have stayed in this absolutely gorgeous apartment. It is impeccably designed with original artwork, which changes periodically, exceptionally clean, and the service upon arrival and departure was very much appreciated. It is even more beautiful in person. The location is fantastic and our greater was very responsive. I highly recommend for those with the budget to enjoy. We look forward to our fourth stay!"
Kathryn C, Los Angeles, California St Germain Chic
We were the first renters of this unit and had a wonderful time. Having visited Paris almost annually over 30 years, I can say the location is perfect, the apartment quiet, comfortable and large. With 2 full baths and a 1/2, it is ideal for a large family. And the wine cellar is just magical!"
Todd R, Indianapolis, Indiana Notre-Dame Townhouse
The apartment was wonderful! Spacious, clean and well stocked. The room air conditioners kept bedrooms cool during summer heat. Great location. Customer service was excellent. We will stay here again!"
Joy K, The Villages, Florida St Germain Vavin
Wonderful spacious and well maintained apartment! Terrific location especially for a family. Appreciate that bedrooms have air conditioning especially since temperatures are so high in June. All personnel very attentive and cooperative. Would recommend to others."
Robert M, New York, NY Avenue Kléber
Great getaway! Stayed here with my two daughters (18 and 24) and we had a great time! Steps from Luxemberg Gardens and the B metro line. Several bus lines as well. Very convenient to walk to many locations or take public transportation to more. Very clean, loved having a 2nd WC, a dishwasher, and washing machine! Views are lovely - we enjoyed the Bastille Day fireworks from our windows."
Susan C, Wellesley Hills, Alabama Luxembourg Skyviews
We had a great time staying at the Louvre Royal apartment. A very spacious and well kept property, with a fantastic location for getting around Paris. The apartment is well furnished and maintained, with a very friendly housekeeper! We'd definitely rent this apartment again - enjoy it!!!"
Gary L, Cheshire, Connecticut Louvre Royal
Our multi-generational family of six, grandparents, child and spouse and two teenage grandchildren stayed in this exceptional apartment for nine days. It is beautifully appointed, modern, clean, QUIET, has three toilets (rare in Paris), air conditioning (rare in Paris), an open living area space with a fabulous kitchen. This was my husband and my 11th trip to Paris and this was the best place we have ever stayed. We walked almost everywhere. The location is unbeatable. It is on the top floor of the building and has tremendous ambient light and views of the sky and rooftops. It is safe and secure. We would stay here again in a minute. Paige, the agency's rental coordinator, excelled in customer service. She was responsive, helpful, competent and went the extra mile. She arranged airport car transfers and made everything easy. The only thing we'd recommend is that a safe be provided in the apartment for passports, valuables and small electronics."
Paula M, Vista, California St Germain Odeon
Beautiful! Would stay again! The apartment is beyond gorgeous! The location is perfect - very close to Luxembourg Gardens, St Germain district, major metro lines and bus stops. It's exactly what I pictured as the perfect Paris vacation."
Wendy S, Fairhope, Alabama Luxembourg Gardens Elegance
Our family of four loved staying at Rivoli Garden! The location is fantastic- we walked almost everywhere and if you’re traveling with children, there’s a lovely playground nearby. It’s also very close to a Metro stop and shopping including a grocery market- Monoprix which is so convenient for stocking your apartment with provisions. We loved all the windows- great light!- and the entire staff including our greeter once we arrived was easy to communicate with and very helpful! We had a small issue with the toilet leaking upon our arrival and it was fixed within hours. I couldn’t recommend Rivoli Garden more!"
Stephanie L, Chattanooga, Tennessee Rivoli Garden
We had the best experience at Rivoli Rooftops. The reservation process was friendly and efficient. Emeline was very helpful answering questions and offering to let us drop our luggage off early. The check in process was wonderful. We met Ata at the apartment and he showed us how everything worked and was available for questions. Everyone at this company responds promptly. The apartment itself was a dream. Very clean and well decorated and in a great location. We did not want to leave and will certainly use this company for our next stay in Paris and will recommend them to all our friends. Thank you!"
Kelly H, Kensington, California Rivoli Rooftops
St. Germain Bac is a small, beautifully engineered flat on the third floor of a classic building with elevator. It faces the interior courtyard so is very quiet; and the tall windows allow for plentiful daylight. The main room comprises a sofa bed, plenty of closet space, a small desk, a round dining table and a fully equipped kitchenette. The bedroom has a French double bed, comfortable linens, more closet space, and a well-equipped bathroom including combination washer/dryer. All fixtures are modern and well-thought out and the wifi is fast. Metro rue du Bac line 12 is a few minutes' walk away, as is the closest Velib bike rental station. Also in the neighborhood on the rue de Sevres, the very fine Grande Epicerie opposite the Bon Marche is a world-class grocery experience if or when you decide that you need a break from the area's plentiful brasseries and restaurants. The process of renting the flat from the Agency was uncomplicated, and the ground agent was available via WhatsApp for my questions and comments. St. Germain Bac is a top level experience from which to launch your Parisian adventures."
Gretchen V, Berkeley, California St Germain du Bac
We are a family of four that spent a week in Luxembourg Chic. The apartment is located at the southern end of Latin Quarter. Neighborhood is super quiet and very safe. Many grocery stores and bakeries are within 2-5 minute walk. The closest Metro station was a 3 minute walk but was closed due to construction (until August 2022). Plenty of Metro stations within 10-15 minute walk. The apartment itself was beautiful and neat. It is a typical Parisian apartment, very spacious with high ceilings, lots of windows, a beautiful courtyard in the middle of the building. Well secured from outside (building has 2 doors, though not sure it is needed :). Kitchen is fully equipped. Well furnished. Owner lives in the apartment which gives it a more "personal feel" than being a property for rent. The hardwood floors were squeaky (light sleepers will not like that !). We would not mind at all staying again in this apartment during a future travel to Paris ! Finally, I cannot say enough praise about the service provided by staff from Haven In. We travel a lot and rent properties and by far this is the best service we have encountered. Our rental was a last minute rental (previous booking cancelled on us 2 weeks before travel and I guess we were fortunate to find Haven In). We were super nervous about this property and the service. Working with Emeline via e-mail and phone was very assuring. She was very helpful, super-organized, excellent communicator and provided all information I needed and asked for promptly (one wishes all hospitality workers are like her). Ali met us at the apartment when we arrived and she was very welcoming and very helpful. We asked for an item which she brought to us quickly. She was available via text throughout our stay. We'd have zero hesitation using Haven In in future trips!"
Bassell S, New Albany, Ohio Luxembourg Chic
Terrific apartment, great location! Everything was handled for us, seamless to get in and out of the apartment, everything was exactly as we hoped!"
Gordon D, New York, Alabama St Germain Beaune
“*Gem* accurately describes the apartment! Approx 90 sq meters, with large kitchen and living room plus washer-dryer. Excellent location including outstanding French and ethnic restaurants literally a few meters from the apt. There is also a terrific oyster bar on Rue Dauphine, Bar a Huitres. The #4 Metro/Odeon stop connects with all of Paris and Rue Dauphine dead ends into Pont Neuf and a 15 minute walk to the Louvre. Also, the Sorbonne and Latin Quarter is only 10 minutes walk from the apt along Blvd Saint Germain. The Paris for Rent/Haven In team are first class and available for tour and museum and restaurant recommendations. They recommended Carylis, a private car chauffeur service which was excellent for airport pick up and drop off. Five Stars!” - Nick B, Rancho Santa Fe, CA Oct 2022"
Philippe, polo Hotel de Ville
Eiffel Vista is amazing! Wonderful stay over Christmas. Beautiful apartment with breathtaking views of the Eiffel Tower!"
Caitlin M, Seattle, Washington Eiffel Vista
Location, location , location. We loved having two nicely appointed bathrooms with lovely amenities and beautiful toiletries. The bedrooms were of ample size and have really good air-conditioning. Although there was a small kitchen, it met our needs as a vacation rental. We would rent this apartment again."
Jules B, Toronto, Ontario St Germain Classic
Out of the several beautiful apartments we have rented in Paris the St Germain Garden flat is the creme de la creme! Highlights are: 1) newly renovated so everything is modern and designed to match the tranquility of the outside garden that is easily seen thru all the floor to ceiling windows. When you return from the busy, bustling world of Paris and enter the peaceful beauty of the garden with the only sound being the lovely fountain that welcomes you home. 2) the location is perfect for walking everywhere in central Paris with Rue de Bac being just minutes away with wonderful stores, cafes, and world renown restaurants like L’Atelier de Joel Robluchon and Le Voltaire. 3) the Haven In staff welcomes you and makes sure all is working fine in the apartment. They are always available to assist you, answer any questions, and give you local recommendations. We only stay in the apartments they manage because of the excellent and professional service. 4) last and very important is the quiet atmosphere and very comfortable furniture, especially master bedroom bed. We look forward to returning next year!!"
Judith G, Kihei, Hawaii St Germain Garden
Fab! Lovely, centrally located, quiet apartment, very clean, with efficient, friendly and attentive staff and contacts who were always on hand and responded quickly and helpfully. Really recommend! I hope I’ll be back one day soon!"
Lauren A, Paris, Pennsylvania St Germain Université
Lovely modern apartment, spacious and beautifully furnished with large lovely windows that showcase incredible views of the Eiffel Tower. The apartment is quiet and extremely comfortable. Terrific art is the icing on the cake!"
Priscilla L, New York, NY Eiffel Vista
My family and I stayed in the St. Germain Odeon apartment over the winter holiday and were very pleased with the location and accommodations. Our travel group included six people and spanned three generations (kids, parents, and grandparents) and the apartment worked well for everyone. The hostess who welcomed us was very kind and helpful, the apartment had plenty of space, was comfortable and well-appointed, and the location was outstanding. The surrounding blocks are full of amazing cafes, restaurants and shops and the apartment is centrally located in the city, very close to multiple metro stations and within easy walking distance of dozens of tourist destinations. It is located on an active and bustling neighborhood street (which we loved), but the apartment itself is quiet and peaceful. And because we were there around the holidays, there were several seasonal Christmas markets and light displays nearby. The only downside from my perspective was the comfort of the pull-out couch. Because of the size of our group, we used the den as a third bedroom and while the pull-out couch was fine for a few nights, it would not work well for folks with back issues. All in all, it was a very enjoyable stay and I would definitely recommend the St. Germain Odeon to other travellers."
G P, Chicago, Illinois St Germain Odeon
Just got back to LA after spending a wonderful week in Paris and used Haven In/Paris For Rent as my rental booking site. I came to Paris for Design Week and had a perfect stay at St Germain Vavin. First of all, the customer service exceeded all expectations. From Pat assisting to help find an apartment that suited my needs and within close proximity to where I needed to be to the wonderful customer service provided by Natalie and Thomas upon arrival in Paris. The apartment had everything one needed for a 9-day stay in Paris along with amenities that are typically hard to find in Parisian apartments such as a washer/dryer, dishwasher, central heating, wi-fi, two sets of keys (rare!) etc. Secondly, the representatives helped schedule a car service pickup and drop-off and helped made check in and check out a complete breeze. The apartment was in a perfect location in St Germain surrounded by numerous cafes, restaurants, in a walkable area, close to shopping and right next to a metro station with was extremely convenient. I will only be using Haven In/Paris for Rent for all my Paris trips and really look forward to returning and using their services again. It is a service more elevated than airbnb where you know exactly what you are getting and have fantastic customer service, should you need it. I would absolutely recommend using Haven In/Paris For Rent to anyone looking for a fantastic Parisian stay. Merci Haven In/Paris for Rent!"
Lissette M, Los Angeles, California St Germain Vavin
The property looked amazing on your site and was in person. The personal touch of having a greeter and the detailed information about the property and area all led to a superb experience. All of your properties are top of the line and felt for our Paris trip that is what we wanted. No surprises. No let downs. No broken promises. SOOO glad we went with Haven and this property it capped a magical time in Paris."
Paul P, Arlington, Virginia Rosiers
This was my first time using Haven In and I would certainly do it again! I found you via website research and I am so glad I did. From the greeter to email recommendations leading up to my visit, you prioritize customer service, so thank you! I appreciated having the online photos and all the wonderful amenities that the flat provided."
Shauna, Tucson, Arizona St Germain Classic
We also very much appreciate the role Haven In plays. It gives us much more peace of mind to rent an apartment or house through you than simply going on VRBO or Airbnb. We hope to have vacations in Haven In properties in the future. I keep watching to see what new areas you have expanded to!"
Michelle K., New Jersey, USA Il Melograno
Haven In was referred to me by another rental company, Paris for Rent. They were extremely responsive throughout the process and they had what I was looking for (2 bedroom/2 bath in the 6th) at a reasonable price. It seemed like a "good bet" and I checked out their reviews which were all positive. I would definitely book with Haven In again."
Tracey, Oakland, CA, USA St Germain Classic
Haven In met every need - meeting us promptly at the apartment on our early morning arrival, showing us where everything was, and even leaving us flowers, cheese, and wine for a warm, personal touch. They responded quickly to our texts whenever we had questions during our stay. Overall, our best apartment rental ever!"
Nancy, New York, USA Hotel de Ville
Haven In also met every need - meeting us promptly at the apartment on our early morning arrival, showing us where everything was, and even leaving us flowers, cheese, and wine for a warm, personal touch. They responded quickly to our texts whenever we had questions during our stay. Overall, our best apartment rental ever!"
Nancy, USA Hotel de Ville
Our first experience staying with Haven In and the experience was excellent. Every person we interacted with through Haven In was extremely professional and helpful, the apartment was beautiful - as depicted on the website - and immaculately clean. We highly recommend Haven In and look forward to staying with them again in the future!"
James, New York, USA Marais Bastille
This was our second stay at Picasso Garden. Our return visit was a testament to how much we love this apartment! We knew that there would be no smoking, heat that actually worked, and attention given to our stay. Thank you!"
Kate, Oakland, CA, USA Picasso Garden
We heard of Haven In through a friend and quickly came to appreciate the extra-ordinary service both before we arrived and while in Paris. Our quirky questions and practical needs were easily met. If we travel to a place where Haven In has property we will definitely use them again. We felt very taken care of by the Haven In team."
Heather, Los Angeles, USA Hotel de Ville
We have used HIP 4 or 5 times previously, with your professional way of doing business and of course the most beautifully appointed apartments from bed linen & towels to kitchen equipment, we know we are going to have a wonderful home away from home experience, Dealing with HIP has always been so easy with great communication from all the team who are very much on the ball, always keeping us up to speed on our booking and going out of their way to help us with our requests."
Kerri and Adrian F., Tasmania, Australia Versailles Boudoir
Haven was fantastic, as was Thomas, our contact in Paris. They are completely professional and have thought of virtually everything. First class organization."
Louis, Afton, VA, USA Hotel de Ville
It was perfect!"
Ellen S, VT, USA Isle Sur La Sorgue
The property far exceeded our expectations. The property was clean, well appointed and exactly as depicted on the Haven In website. The reservation and check in process were seamless."
Katherine J., Winchester, VA, USA Rive Gauche Penthouse
I found Haven In quite by accident; waiting for a hair cut. A recommendation in Conde Nast encouraged me to review the website. You all did the rest. Thank you! The apartment was wonderful, in a relatively quiet neighborhood. It was clean and well appointed. Shops, restaurants, metro, and attractions were all close by. It was perfect for our family of four."
Tim S., USA Rosiers
I searched for Paris apartments for weeks and finally found Haven In and the Rosiers apartment. It looked perfect for our group of three and the Haven In staff was so helpful in answering all of my questions (and I had a lot) and addressing my concerns prior to making the reservation. The booking was super easy and our greater was fantastic. Your website is amazing and the photos were incredible. Beyond that, it was your prompt and attentive email communications that really made the difference. Plus, you so patiently answered all of my crazy emails! Next time we come to Paris, I will 100% rent through Haven In. Thanks for everything!"
Kerri K., San Diego, CA, USA Rosiers
We found Haven recommended in a couple of travel books. After this experience we would definitely use them again. My family and I can not say enough how nice of a stay that we had at this apartment."
Derek, Illinois, USA St Germain Classic
When I first came across the site what initially drew me in was the appeal of the properties. They all seemed charming and well taken care of, and the prices were truly great for the amenities available. As we went through the process of requesting and booking our stay (and navigating a few snafus) I was really happy with the communication and attention of everyone I dealt with. Thank you for making our stay so wonderful!"
Amy, Boston USA Voltaire
Haven In offerred incredible service, especially all the upfront documents to prepare us for arrival. Will definitely use Haven In again in my travels."
David, USA Rive Gauche Penthouse
We enjoy renting apartments over staying at hotel rooms, and Haven In was very easy to work with when it came to making the reservation. The apartments looked wonderful online and were even better in person. We will definitely be renting from Haven again."
Debora, USA Pasteur Designer
Haven In was easy to work with, and our hosts Nick and Sabine were fantastic (their wine is also excellent). The home was exactly as pictured online, but the grounds far exceeded our expectations. Once we decided where we wanted to go, it was easy to find a great house and book it."
Emily, Dallas, TX, USA Cairanne 5BDR
Haven In was excellent with communication and service."
Jen, USA St. Honoré Modern