Reviews

Here is what some of our clients have to say about Haven In & their Paris apartment rental experience

I have rented through Haven in the past and will continue to do so. Your inventory of properties is stellar. They are well maintained, reasonably well appointed, and welcoming. I always appreciate the flowers and wine which welcome me to each space and to Paris. The customer interactions are always at a high level - respectful and responsive."
Etienne L., Miami, Florida Hotel de Ville
We chose Haven in Paris because your choice of properties is better than comparable websites and you are very responsive to inquiries - just seemed very professionally run (which proved to be true)."
Anjali, Virginia, USA Canal St Martin
This is the second time we have stayed in one for your properties and both times have been wonderful experiences. The logistics are very well executed and the properties deliver even more than imagined. The descriptions are spot on and I appreciate the attention to details, particularly information about the environs and also the peculiarities about the location. We hope to return to your wonderful properties many times in the future."
Ann E., USA Marais Elegance
To be honest, we can't think of anything that really needs improvement. This is a perfect place for families and your service is terrific. We will definitely return -- perhaps as soon as next winter!"
The Bentley Family, USA Marais Elegance
We've rented the République apartment before and Haven In just makes it so easy. We know the quality is going to meet our expectations."
Kathie H., USA Champs Elysees
We had an absolutely magical Paris vacation. From the moment I contacted Haven In, they were very responsive and the picture of professionalism. The reservation process was a breeze. The property itself far exceeded our expectations!! There was no doubt in my mind that I would use them again when planning a family trip. We returned home about three days ago. And, we're already thinking about when we can go back. I'll definitely be reaching out to HIP again during our next visit!"
S. Kirkland, USA Luxury Designer Loft
This was not the first time we used Haven In and it will most certainly not be the last."
Rissa L., USA Luxury Designer Loft
Staying here made the trip for us; I would highly recommend this particular apartment and Haven In."
Monica, Canada Victor Hugo Chic
Initial rental with Haven In many years ago , and subsequently many since , always so caring and excellent communication and the reassurance that here is some one to contact if there are any queries . Not that we have to contact them but great to know that there is help if needed. We would never stay any where else in Paris. All of our visits to Haven In apartments have been something we will never forget , we so look forward to coming back soon."
Paul Jenkins, Canberra Place des Vosges
You are a first rate company, and we were very satisfied with all of our dealings with you."
Sue A, Georgia, USA Opera
This is the second time I have rented an apartment in Paris through Haven in Paris. I will never rent from any other company! The service is excellent, prompt and professional. Haven in Paris puts in the time to screen apartments, making sure that rental properties are all beautiful and as they appear in photos online. I would recommend it without reservation to anyone looking for a Paris rental."
Marina L, Salt Lake City, Utah Marais Elegance
We could not have been more delighted by the whole HiP experience! We received thoughtful and clear communication throughout the entire booking process up until checkout, and the property itself was perfection! I can't imagine returning to Paris and not booking an apartment through HiP since we enjoyed it so much. I find myself going back to your website regularly to get design inspiration for my home, and to daydream of our next visit to the City of Light!"
Genevieve, Lincoln, Illinois Pasteur Designer
Since our first trip to France and non-English speaking country, we felt more secure knowing that we had a representative nearby to give assistance if needed. We loved the apartment in I'Isle Sur la Sorgue, especially the location."
Sandra M., Pittsburgh, PA Isle Sur La Sorgue
This was my 3rd time using Haven In and our 2nd time staying in this apartment. The view is magical! As usual, everything (service, staff, and accommodations) was perfect. As long as Haven has apartments, I will always stay with them. I have rented with Haven before and everything has always been perfect. I also recommended Haven to my cousin and she was also extremely satisfied. Why fix what's not broken? :-)"
Iquo & Eddie, New York, New York Picasso Garden
Was so glad I booked through HIP. I would do so again!"
Siobhan H, New York, New York Marais Retreat
Easily the most wonderful place to stay while in Paris - HIP are so kind, their lovely team will help you no matter what time of the day. The apartment is exactly as it looks in the photos. You made the whole process so effortless."
Rachael, New Zealand Sacre Coeur Studio
I would DEFINITELY use Haven In again to find another apartment in Paris or other locations they service. All of the HIP staff has been amazing to work with from beginning to end. We very much appreciated your seamless, quick, responsive, and knowledgable communication before, during and after our trip. Our greeter, Ali, was wonderful! Your website and blog were so helpful with lots of great information. HIP customer service is one of the best I have encountered!! The apartment looked exactly like the pictures on the website and was clean and in excellent condition. We were looking at apartments in Paris through many different websites and found Haven In to offer beautiful apartments throughout the city. When we contacted HIP, they were the most responsive and professional to work with and that remained true throughout our booking and our trip. HIP is a very well-organized company with personable and knowledgable staff!"
Tammy N, California, USA Voltaire
Simply First Class which made for incredible family memories. We will definitely rent with Haven In again."
Don, Ontario, Canada Champs Elysees
I just wanted to thank everyone for the most fabulous service, the most perfect apartment and for your help in our having a truly magical Paris vacation. I miss our Paris home so much it physically hurts. I wish we could have stayed so much longer! Next time we go, we'll absolutely use your services. Thank you, thank you, thank you!"
Katie C., California, USA Canal St Martin
I travel to Paris each year with the objective of experiencing life as a Parisian. As such, I spend a fair amount of time in the apartment I choose each year. I cook, work, do laundry, etc. just as I would if I were home. Having become quite familiar with Paris I am very picky about the apartment décor (I want something that feels like Paris, not like something I could rent in Amsterdam or New York.) And, I want to live on very specific streets. This is the ONLY apartment I have ever rented that met both these requirements and I would rent again. I chose Haven In because I wanted a high quality apartment. You did not disappoint!"
Chelsey Owen, Seattle, Washington Marais Retreat
It has been such a joy to have the pleasure of the HiP experience. Particularly as it was such a late notice booking, I am so very impressed with your service."
Alexandra, Melbourne, AU Montmartre Hideaway w/Balcony
Haven In treated us very well, always concerned about having everything work well for us at the apartment. I thought you had a more upscale group of apartments for rent. I liked the information that you gave on each place and the pictures. I had rented an apartment in Boston with another company and was very disappointed with the quality. They were not very responsive to my needs and difficult to communicate with. Your company always responded and were very concerned as to whether everything was going well. I will definitely recommend your company to friends and will use you when we return to Europe."
Sharon H., Walnut Creek, California Picasso Garden
Could not have been happier with the service received from Haven In. The apartment was spacious and well equipped, and looked just like the photos on the website. All went smoothly and I would not hesitate to rent through Haven In again."
Anonymous, United Kingdon Canal St Martin
I was thoroughly impressed with your services and the quality of the apartment - I will definitely look into using you again the next time I am in Paris."
Marina, Salt Lake City, Utah Canal St Martin
Do not hesitate to rent this lovely property - or any other - from Haven In. They are a top notch operation."
Shannon O., Glenside, Pennsylvania Champs Elysees
HIP has excellent communication standards. If I had a question they answered promptly. They always checked in, prior, during and after my stay. They have excellent concierge services! It was a pleasure to work with them."
Elizabeth, California, USA St Germain Market
My experience with Haven In was first rate throughout and I would not hesitate to recommend them and use them again myself."
Carol, Alberta, CA Rosiers
I have only the highest praise for HiP."
Catherine O., CT, USA Place des Vosges
The apartment is an absolute jewel and every detail from my first inquiry to our drop off at CDG to come home was absolutely perfect. We could not have asked for anything more and hope to return. I am so glad we booked through HiP!! I was very impressed by the website and the professional manner in which my inquiries were handled. The apartment was exactly what we were looking for."
Mary Joe and Jon P, Ft. Thomas, Kentucky Place des Vosges
The HiP service, as always, was wonderful. Thanks so much. We look forward to a return."
Deborah S., Ontario, Canada Montmartre Hideaway w/Balcony
We were so very impressed with the service that was provided by you and the quality of the apartment. We have used several other companies in the past to rent properties in Paris, but your service surpassed the service provided by any other."
Catherine W., Melbourne, Australia Opera
The staff at Haven In are tremendous to work with and will make your stay an enjoyable, memorable time. All we can say is that our trip was wonderful and the staff at Haven In were the best! I could not recommend a better company to work with. Very honest and trust worthy!!! Merci Beaucoup for everything to the staff at Haven In we will be staying again soon!"
Sarah A, St Paul, Minnesota Sacre Coeur Studio
Thank you for all your attention to detail… it all makes this experience so much more relaxing."
Sharon K., Raymond, Maine Montmartre Hideaway w/Balcony
This was the second rental for us via HIP and both rental experiences were exceptional. We look forward to returning to Paris and will definitely stay via HIP."
Michele D., State College, Pennsylvania Pasteur Designer
We can't wait to try another Haven In location!"
Manon & Louis, Montreal, Canada Picasso Garden
We chose Haven In because we liked the quality of all the apartments offered and ended up choosing Picasso Garden because we decided we wanted to stay in the Marais vs other areas of Paris; however, there were easily two or three other apartments that we considered. The process of renting though Haven In was very easy. The email correspondence was simple and direct--no confusion at all."
Kay D., San Francisco, CA Picasso Garden
I found Haven in Paris to be the most professional rental service. The process of payment, any questions, check-in, and back-up were excellent. We felt secure from the start that HIP was a professionally run firm and that we would receive what we expected. The web site is easy to use and review the apartments. The rental contracts and payment method are confident. We have been very impressed with Haven in Paris, particularly after dealing with your competition, and plan to use you again."
Gardner T., Puerto Vallarta, Mexico Pasteur Designer
All dealings and communications in regard to the booking was excellent, we were well provided with information before we arrived and in the apartment."
Liz L., Canberra, Australia Montmartre Hideaway w/Balcony
This is the fourth time we have stayed in HIP apartments...3 times in Paris and once in London...so obviously we love their service. They are professional and dependable which is a comfort when you are booking an apartment in a foreign city."
Gail L., Bay Village, Ohio St Germain Market
I would definitely use Haven in Paris again!!!"
Ebony R., Philadelphia, Pennsylvania St Germain Market
Haven in Paris (HIP) was one of the best "tourism" companies we have ever met. The HIP team was really professional and always polite with us (even with many e-mails with doubts or confirmations from my part). It was very easy to find the properties according to my needs, it has many pictures of each apartment and floor plans (which is fabulous to help us in having a better idea of the apartments), and accurate information. The amount of reviews also helps a lot. So I knew HIP is a Luxury rental company and I trusted it. NO REGRETS! Congratulations."
Tatiana, Sao Paulo, Brazil Opera
Haven In was a pleasure to work with. All of our questions, needs, changes, etc. were met with professionalism and courtesy. We will definitely be back and look forward to working with Haven In again!"
Mark and Angele H, USA Place des Vosges
I just wanted you thank you all for helping me during my process for my amazing dream vacation. I was so nervous going on vacation alone but your dream team help me through my process. Your team have answered all of my questions that I have asked. Again thank you all so much from the bottom of my heart. I truly appreciate everything you all done to make my dreams comes true."
D. Kelley, Boston, MA Sacre Coeur Studio
Thanks to HiP for a great stay! We truly enjoyed it and were so happy we went with it. We will definitely be recommending to all of our friends!"
S. Lin, Boston, MA Sacre Coeur Studio
Haven In is a wonderful service that set us up in the perfect flat for our stay in Paris. Their services were thorough and prompt. The whole rental process went very smoothly and they helped our family of 5 (including 3 small children) find the perfect flat to rent while staying in Paris."
Marissa R., Los Angeles, California Rosiers
Haven was excellent from start to finish. Will definitely come back!"
Sher, Joy, & Chioma, London, England Opera
Even though we have been to Paris many times before, this particular stay will be, in our memories, the favorite... We have the intention to come back to this or another HiP address in Paris, Provence, or Tuscany."
Koen B., Kortrijk, Belgium Place des Vosges
Thank you for your help in making our trip really special. We most appreciated the honesty in your descriptions and how lovely the apartment really was to inhabit."
Barbara S., NC St Germain Market
The Haven In folks were helpful, responsive and care a great deal about making the trip as smooth as possible."
Sanjay K., Los Altos, California Rosiers
We had a fantastic vacation and loved the apartment. We wish we were still there! Great job all round and I wanted to say thank you for your attentiveness throughout the entire process."
Philip B., Raleigh, NC Isle Sur La Sorgue