The Experience

Haven In - a boutique vacation rental agency with over 20 years of experience in vacation rentals in France, Italy, and London.

With a curated portfolio of beautiful and fully equipped villa and apartment rentals, we seek to bring charm and authenticity to our guests’ travel experiences. Our properties are handpicked to meet our high standards of quality and we pride ourselves on our friendly, personal, and responsive approach to client service. And thanks to our Trusted Luxury Partners, we can also offer customized options to create exceptional, one-of-a-kind vacation experiences.

A Tailor-made Travel Experience

At Haven In, we understand that every moment of your vacation is precious, and that little things make a big difference. It is this dedication to you and your unique travel experience that we keep in mind throughout every step of the booking and rental process.

Our friendly staff is well acquainted with all of the apartments and villas showcased on our website.

It is Haven In's owner Erica Berman’s promise to her clients that she, or a member of her team, has personally visited and selected every apartment and villa represented on the Haven In website. Additionally, Erica is always intimately involved in the property selection and new owner screening process.

Everyone on the team is North American and has lived, or spent considerable time, in France and speak fluent French. Additionally, Erica speaks Italian! This invaluable first-hand knowledge of the rentals and their location allows us to answer inquiries and questions truthfully and accurately.

Our high standards and excellent knowledge help us guide you to the property that best suits your needs and create an experience tailor made for you and your group.

Handpicked Boutique Apartments – and Villas

We have crisscrossed Paris, London, Provence and Tuscany to handpick our current portfolio of Haven In properties. Stylish, comfortable, well equipped and located in the most sought after neighborhoods and regions, our apartments and villas offer all of the comforts, space, amenities and privacy of home as well as all of the service, luxury and sophistication of a 4-star boutique hotel.

Quality Not Quantity

By choosing to remain a boutique operation, Haven In is able to uphold the consistent standards of quality and excellence that have become our trademark. We meticulously visit and examine the vast array of apartments and villas that come our way, choosing to represent only the finest properties and owners.

By maintaining and nurturing ongoing and personal relationships with all of our owners, property managers, greeters and cleaners, we are able to ensure the highest quality of service, cleanliness and comfort for our guests. Whichever apartment or villa you choose, your choice can be made with the assurance that you have the ‘Haven In’ seal of approval.

On Your Own, But Never Alone

We understand that travel abroad is often overwhelming. To take the mystery and uncertainty out of the rental process, we spend a great deal of time with our clients, sharing our intimate knowledge and love of the properties and countries we represent. We believe that the reservation process should be as comfortable and calming as are the apartments themselves.

Upon your arrival there will always be someone on site in your apartment or villa to greet you, settle you in, give you a detailed property tour and make you feel immediately at home. Your greeter lives close by and is just a phone call or short ride away to troubleshoot, problem-solve or simply to offer recommendations. Additionally, we are available in our US office and can be reached by email or phone at any time, for any reason, during your stay.

Individualized Service

We are dedicated to YOU!! At Haven In, we appreciate your unique travel needs and desires. Using our many years of industry expertise, and given enough notice, we can arrange just about anything that you may desire during your stay with us.

If we do not know the answer to a question, we will never fluff it off or fabricate a response. After checking with the appropriate source we will reply in a timely manner. We are committed to accuracy and believe that giving you the best information will allow you to make the best decision for you and your needs.

Our Private Network

When you rent through Haven In, we will gladly open our address book and make our personal network of service providers and caregivers available to you. Always on the lookout for the new chef, new concierge, new boutique, new market, new exhibition or new restaurant, and constantly curious about happenings both on and off the beaten tourist track, we will happily share our knowledge and experiences, enabling you to have access to the finest that Paris, London, Provence, Tuscany, and Umbria have to offer.

We can also provide you with the names of doctors, dentists, nurses, dermatologists, physical therapists, massage therapists, yoga teachers, French professors, hairdressers, babysitters and more.

All of our caregivers are individually tested and approved by Haven In, villa and apartment owners, or recommended directly by guests themselves.

Testimonials

Minimally chic perfection! The best location in Paris - walk to Luxembourg gardens, across street from metro and around corner from the best restaurants. Quiet apt, superbly comfortable beds and every amenity you need. this was our 4th time staying in this unit. can't wait to return. ...and Loredana is the best! Makes check-in & check-out easy & efficient!"
janet giesser, wellesley, ma Odeon
Wanted to let you know that we enjoyed our visit and had a very comfortable stay at your place and it was a perfect location to visit all the towns and villages that we had planned to see. In the future if anyone is looking for a villa, I will most certainly refer them to this villa. Thanks once again, to the owner Vieri, for all the help you provided in making reservations and picking up groceries and all the suggestions that you made. All of these things made our trip memorable."
Anonymous, USA Capriolo
Our stay at the Hotel D'Ville property was perfect in every respect. The apartment was immaculate, incredibly well located, beautifully designed and even better than it looked in the pictures (which is very unusual in my experience). Our greeter was extremely professional, always on time and very kind. She was knowledgable about the apartment and was helpful in every way. Haven In's communication throughout our time and before and after arranging the details was always helpful, prompt and considerate."
Jessica, chicago, Il, 60637 Hôtel de Ville
Fabulous stay in Paris and the Odeon property was everything we had hoped for - great location, comfortable, upscale, modern and clean apartment. Our greeter, Loredana, was warm, welcoming and very helpful. Apartment was perfect for our family of 4 (2 teenagers). Great air conditioning for summer time in Paris is a huge plus and the bathrooms had terrific showers which are also an added bonus in Europe. Apartment on busy, lively street but heavy glass windows kept the noise out and let the light in. We would definitely stay here again and would recommend it to others."
Betsy B, Summit, NJ Odeon
I was very happy with every step in the process to reserve the St. Germain Arty Property. The reservation process was easy and the check into the apartment was great - we arrived early and the apartment was available so we were let in early. The SGA apartment is lovely; architecturally stunning, light filled and decorated with wonderful mid century furniture and loads of art books. The location is the absolute best in Paris."
Tina Adams, Bronxville, NY St Germain Arty Getaway