The Experience

Haven In - a boutique vacation rental agency with over 20 years of experience in vacation rentals in France, Italy, and London.

With a curated portfolio of beautiful and fully equipped villa and apartment rentals, we seek to bring charm and authenticity to our guests’ travel experiences. Our properties are handpicked to meet our high standards of quality and we pride ourselves on our friendly, personal, and responsive approach to client service. And thanks to our Trusted Luxury Partners, we can also offer customized options to create exceptional, one-of-a-kind vacation experiences.

A Tailor-made Travel Experience

At Haven In, we understand that every moment of your vacation is precious, and that little things make a big difference. It is this dedication to you and your unique travel experience that we keep in mind throughout every step of the booking and rental process.

Our friendly staff is well acquainted with all of the apartments and villas showcased on our website.

It is Haven In's owner Erica Berman’s promise to her clients that she, or a member of her team, has personally visited and selected every apartment and villa represented on the Haven In website. Additionally, Erica is always intimately involved in the property selection and new owner screening process.

Everyone on the team is North American and has lived, or spent considerable time, in France and speak fluent French. Additionally, Erica speaks Italian! This invaluable first-hand knowledge of the rentals and their location allows us to answer inquiries and questions truthfully and accurately.

Our high standards and excellent knowledge help us guide you to the property that best suits your needs and create an experience tailor made for you and your group.

Handpicked Boutique Apartments – and Villas

We have crisscrossed Paris, London, Provence and Tuscany to handpick our current portfolio of Haven In properties. Stylish, comfortable, well equipped and located in the most sought after neighborhoods and regions, our apartments and villas offer all of the comforts, space, amenities and privacy of home as well as all of the service, luxury and sophistication of a 4-star boutique hotel.

Quality Not Quantity

By choosing to remain a boutique operation, Haven In is able to uphold the consistent standards of quality and excellence that have become our trademark. We meticulously visit and examine the vast array of apartments and villas that come our way, choosing to represent only the finest properties and owners.

By maintaining and nurturing ongoing and personal relationships with all of our owners, property managers, greeters and cleaners, we are able to ensure the highest quality of service, cleanliness and comfort for our guests. Whichever apartment or villa you choose, your choice can be made with the assurance that you have the ‘Haven In’ seal of approval.

On Your Own, But Never Alone

We understand that travel abroad is often overwhelming. To take the mystery and uncertainty out of the rental process, we spend a great deal of time with our clients, sharing our intimate knowledge and love of the properties and countries we represent. We believe that the reservation process should be as comfortable and calming as are the apartments themselves.

Upon your arrival there will always be someone on site in your apartment or villa to greet you, settle you in, give you a detailed property tour and make you feel immediately at home. Your greeter lives close by and is just a phone call or short ride away to troubleshoot, problem-solve or simply to offer recommendations. Additionally, we are available in our US office and can be reached by email or phone at any time, for any reason, during your stay.

Individualized Service

We are dedicated to YOU!! At Haven In, we appreciate your unique travel needs and desires. Using our many years of industry expertise, and given enough notice, we can arrange just about anything that you may desire during your stay with us.

If we do not know the answer to a question, we will never fluff it off or fabricate a response. After checking with the appropriate source we will reply in a timely manner. We are committed to accuracy and believe that giving you the best information will allow you to make the best decision for you and your needs.

Our Private Network

When you rent through Haven In, we will gladly open our address book and make our personal network of service providers and caregivers available to you. Always on the lookout for the new chef, new concierge, new boutique, new market, new exhibition or new restaurant, and constantly curious about happenings both on and off the beaten tourist track, we will happily share our knowledge and experiences, enabling you to have access to the finest that Paris, London, Provence, Tuscany, and Umbria have to offer.

We can also provide you with the names of doctors, dentists, nurses, dermatologists, physical therapists, massage therapists, yoga teachers, French professors, hairdressers, babysitters and more.

All of our caregivers are individually tested and approved by Haven In, villa and apartment owners, or recommended directly by guests themselves.

Testimonials

We loved the home and property in Cairanne. Haven In was easy to work with, and our hosts Nick and Sabine were fantastic (their wine is also excellent). The home was exactly as pictured online, but the grounds far exceeded our expectations. The pool is picturesque, and the courtyard and outdoor space were wonderful. We spent majority of our time at the house enjoying long meals outdoor on the patio. We would rent this house again -- it was the perfect size for our group of 8."
Emily, Dallas, TX, USA Cairanne 5BDR
I am a long time customer of Haven in Paris and have rented this apartment before. Thus, it was exactly as I expected. The location is great and the apartment is in perfect condition. There was an issue with the department telephone while I was there. My email was answered within minutes. The problem was quickly fixed the next day (it was already 5 PM when I sent the email), and a cellphone was offered as an interim solution. This is why I always recommend HIP. Problems are inevitable, but if there is one, it is quickly resolved."
Wayne, Amherst, NH Rosiers
We, 4 active seniors, rented this beautiful Paris apartment. Natalie greeted us at the apartment with flowers, baguette and crudites. And it was a relief to know that we could call her at any time if needed. The location was excellent as many of the major museums and churches were within walking distance. The metro station was a few minute walk. The Seine was a 5 min. walk. The apartment is very comfortable and clean."
Nancy, Pasadena, CALIFornia USA Hotel de Ville
The first thing I noticed about HAVEN IN was their professionalism. Quick responses. Clear web site, easily navigated. Nice little extras. It was all there. Sort of the (little) Amazon of apartment rental. The Notre Dame apartment was very nice. Sunny. A perfect location. Beware! You are surrounded by cheese shops, boulangerie's, chocolate and fine restaurants. Our granddaughter started out merely sleeping on the pullout couch and ended up turning the living room and dining area (with their two lovely balconies) into her own private suite. We recommend Haven In and we shall return!"
Joe D., Bedford, MA USA Notre Dame
I think everything was great - we absolutely loved the space it was so wonderfully spacious for 4 people. I'm so glad there were 3 bathrooms! Also, Melissa was very accommodating as we got into Paris super early in the morning. It was very clean and I am so glad we got to experience Le Marais. We did a walking tour of the area and loved it! So many amazing little shops and restaurants."
Francise, Newcastle Hidden Marais