The Experience

Haven In - a boutique vacation rental agency with over 20 years of experience in vacation rentals in France, Italy, and London.

With a curated portfolio of beautiful and fully equipped villa and apartment rentals, we seek to bring charm and authenticity to our guests’ travel experiences. Our properties are handpicked to meet our high standards of quality and we pride ourselves on our friendly, personal, and responsive approach to client service. And thanks to our Trusted Luxury Partners, we can also offer customized options to create exceptional, one-of-a-kind vacation experiences.

A Tailor-made Travel Experience

At Haven In, we understand that every moment of your vacation is precious, and that little things make a big difference. It is this dedication to you and your unique travel experience that we keep in mind throughout every step of the booking and rental process.

Our friendly staff is well acquainted with all of the apartments and villas showcased on our website.

It is Haven In's promise and commitment to our clients that a member of our team of travel advisers has personally visited and selected every apartment and villa represented on the Haven In website. Additionally, we are always intimately involved in the property selection and new owner screening process.

Everyone on the team is North American and has lived, or spent considerable time, in France and speaks fluent French. Some on the team also speak Italian. This invaluable first-hand knowledge of the rentals and their location allows us to answer inquiries and questions truthfully and accurately.

Our high standards and excellent knowledge help us guide you to the property that best suits your needs and create an experience tailor made for you and your group.

Handpicked Boutique Apartments – and Villas

We have crisscrossed Paris, London, Provence and Tuscany to handpick our current portfolio of Haven In properties. Stylish, comfortable, well equipped and located in the most sought after neighborhoods and regions, our apartments and villas offer all of the comforts, space, amenities and privacy of home as well as all of the service, luxury and sophistication of a 4-star boutique hotel.

Quality Not Quantity

By choosing to remain a boutique operation, Haven In is able to uphold the consistent standards of quality and excellence that have become our trademark. We meticulously visit and examine the vast array of apartments and villas that come our way, choosing to represent only the finest properties and owners.

By maintaining and nurturing ongoing and personal relationships with all of our owners, property managers, greeters and cleaners, we are able to ensure the highest quality of service, cleanliness and comfort for our guests. Whichever apartment or villa you choose, your choice can be made with the assurance that you have the ‘Haven In’ seal of approval.

On Your Own, But Never Alone

We understand that travel abroad is often overwhelming. To take the mystery and uncertainty out of the rental process, we spend a great deal of time with our clients, sharing our intimate knowledge and love of the properties and countries we represent. We believe that the reservation process should be as comfortable and calming as are the apartments themselves.

Upon your arrival there will always be someone on site in your apartment or villa to greet you, settle you in, give you a detailed property tour and make you feel immediately at home. Your greeter lives close by and is just a phone call or short ride away to troubleshoot, problem-solve or simply to offer recommendations. Additionally, we are available in our US office and can be reached by email or phone at any time, for any reason, during your stay.

Individualized Service

We are dedicated to YOU!! At Haven In, we appreciate your unique travel needs and desires. Using our many years of industry expertise, and given enough notice, we can arrange just about anything that you may desire during your stay with us.

If we do not know the answer to a question, we will never fluff it off or fabricate a response. After checking with the appropriate source we will reply in a timely manner. We are committed to accuracy and believe that giving you the best information will allow you to make the best decision for you and your needs.

Our Private Network

When you rent through Haven In, we will gladly open our address book and make our personal network of service providers and caregivers available to you. Always on the lookout for the new chef, new concierge, new boutique, new market, new exhibition or new restaurant, and constantly curious about happenings both on and off the beaten tourist track, we will happily share our knowledge and experiences, enabling you to have access to the finest that Paris, London, Provence, Tuscany, and Umbria have to offer.

We can also provide you with the names of doctors, dentists, nurses, dermatologists, physical therapists, massage therapists, yoga teachers, French professors, hairdressers, babysitters and more.

All of our caregivers are individually tested and approved by Haven In, villa and apartment owners, or recommended directly by guests themselves.

Testimonials

We had a wonderful time in this apartment. Location was superb. Kimyi and Sophiane were excellent welcoming agents for us, and helpful in every way. We look forward to returning and enjoying the 5eme (and 2eme and 3eme and 4eme!) yet again. Thank you Philippe and team."
Dean E, San Francisco, CA / USA Notre-Dame Garden
Everything was great in the apartment! I loved how historic the building and apartment are. It was a great location near a metro station and great little bakery that we walked to each morning. Stuart was waiting for us when we arrived and quickly responded when we needed help with the heat. He was also right on time for checkout. The apartment was clean and we had everything we needed. We used taxi to go for our airport transfer which was recommended in the welcome email and it worked out perfectly. We would absolutely come back and rent again!!"
JB, FL, USA Rosiers
Amazing property...location, cleanliness, amenities, views, space...this was the perfect place for 2 couples to call home a few days. Close to metro, restaurants, shops, grocery stores, etc. This really felt like home away from home. To truly capture old Paris look no further than this property and location. Our greater Stuart was amazing...met us at the metro, got us settled in and walked us a short walk to Brasserie Bofinger which was the perfect way to start our Paris trip."
Paul P., Arlington, va usa Rosiers
We were a party of three and the apartment was a good size and very comfortable for us. It was very clean and well maintained. It was a very attractive apartment and well represented by the pictures on Haven’s website. In terms of supplies, I found it to be one of the best provisioned apartments I have rented in Paris. The check-in/check-out process was very easy and the greeter was very helpful. The Marais is my favorite neighborhood to stay in Paris, and the location of this apartment was perfect."
Katherine Armstrong, New York, NY, USA Rosiers
Everything about this was excellent. The reservation process, the arrival, service for a slight wifi problem (the agent was on the phone with me within minutes and worked with the wifi provider at length while we were out enjoying Paris), checking out, the quality of the apartment - excellent! The apartment was exactly as advertised - no bad surprises; a few good ones (great fridge!). Wonderful location - very very convenient to Metro and major sites within walking distance. Great restaurants nearby. Grocery literally next door. Can’t beat it! We had a wonderful 2nd honeymoon."
Nancy Castle, Sycamore, IL USA Hotel de Ville