Reviews

Here is what some of our clients have to say about Haven In & their Paris apartment rental experience

*Gem* accurately describes the apartment! Approx 90 sq meters, with large kitchen and living room plus washer-dryer. Excellent location including outstanding French and ethnic restaurants literally a few meters from the apt. There is also a terrific oyster bar on Rue Dauphine, Bar a Huitres. The #4 Metro/Odeon stop connects with all of Paris and Rue Dauphine dead ends into Pont Neuf and a 15 minute walk to the Louvre. Also, the Sorbonne and Latin Quarter is only 10 minutes walk from the apt along Blvd Saint Germain. The Paris for Rent/Haven In team are first class and available for tour and museum and restaurant recommendations. They recommended Carylis, a private car chauffeur service which was excellent for airport pick up and drop off. Five Stars!"
Nick B, Rancho Santa Fe, CA St Germain Gem
The neighborhood, the greeter and the cleaners were top notch. We really enjoyed our stay and would recommend the apartment to anyone. We would like to re-rent if we get the chance. We are a 75-year old couple and found it convenient in every way. We have been to Paris many times in the past 20 years and this was our best trip so far. We had several guests and they enjoyed it also."
Currie P, Winston-Salem, NC Voltaire
This is the third time we have stayed in this absolutely gorgeous apartment. It is impeccably designed with original artwork, which changes periodically, exceptionally clean, and the service upon arrival and departure was very much appreciated. It is even more beautiful in person. The location is fantastic and our greater was very responsive. I highly recommend for those with the budget to enjoy. We look forward to our fourth stay!"
Kathryn C, Los Angeles, California St Germain Chic
The apartment was wonderful! Spacious, clean and well stocked. The room air conditioners kept bedrooms cool during summer heat. Great location. Customer service was excellent. We will stay here again!"
Joy K, The Villages, Florida St Germain Vavin
Wonderful spacious and well maintained apartment! Terrific location especially for a family. Appreciate that bedrooms have air conditioning especially since temperatures are so high in June. All personnel very attentive and cooperative. Would recommend to others."
Robert M, New York, NY Avenue Kléber
Great getaway! Stayed here with my two daughters (18 and 24) and we had a great time! Steps from Luxemberg Gardens and the B metro line. Several bus lines as well. Very convenient to walk to many locations or take public transportation to more. Very clean, loved having a 2nd WC, a dishwasher, and washing machine! Views are lovely - we enjoyed the Bastille Day fireworks from our windows."
Susan C, Wellesley Hills, Alabama Luxembourg Skyviews
We had a great time staying at the Louvre Royal apartment. A very spacious and well kept property, with a fantastic location for getting around Paris. The apartment is well furnished and maintained, with a very friendly housekeeper! We'd definitely rent this apartment again - enjoy it!!!"
Gary L, Cheshire, Connecticut Louvre Royal
Our multi-generational family of six, grandparents, child and spouse and two teenage grandchildren stayed in this exceptional apartment for nine days. It is beautifully appointed, modern, clean, QUIET, has three toilets (rare in Paris), air conditioning (rare in Paris), an open living area space with a fabulous kitchen. This was my husband and my 11th trip to Paris and this was the best place we have ever stayed. We walked almost everywhere. The location is unbeatable. It is on the top floor of the building and has tremendous ambient light and views of the sky and rooftops. It is safe and secure. We would stay here again in a minute. Paige, the agency's rental coordinator, excelled in customer service. She was responsive, helpful, competent and went the extra mile. She arranged airport car transfers and made everything easy. The only thing we'd recommend is that a safe be provided in the apartment for passports, valuables and small electronics."
Paula M, Vista, California St Germain Odeon
Beautiful! Would stay again! The apartment is beyond gorgeous! The location is perfect - very close to Luxembourg Gardens, St Germain district, major metro lines and bus stops. It's exactly what I pictured as the perfect Paris vacation."
Wendy S, Fairhope, Alabama Luxembourg Gardens Elegance
Our family of four loved staying at Rivoli Garden! The location is fantastic- we walked almost everywhere and if you’re traveling with children, there’s a lovely playground nearby. It’s also very close to a Metro stop and shopping including a grocery market- Monoprix which is so convenient for stocking your apartment with provisions. We loved all the windows- great light!- and the entire staff including our greeter once we arrived was easy to communicate with and very helpful! We had a small issue with the toilet leaking upon our arrival and it was fixed within hours. I couldn’t recommend Rivoli Garden more!"
Stephanie L, Chattanooga, Tennessee Rivoli Garden
We had the best experience at Rivoli Rooftops. The reservation process was friendly and efficient. Emeline was very helpful answering questions and offering to let us drop our luggage off early. The check in process was wonderful. We met Ata at the apartment and he showed us how everything worked and was available for questions. Everyone at this company responds promptly. The apartment itself was a dream. Very clean and well decorated and in a great location. We did not want to leave and will certainly use this company for our next stay in Paris and will recommend them to all our friends. Thank you!"
Kelly H, Kensington, California Rivoli Rooftops
Great location and very well maintained apartment. The staff really did help to remedy any minor problems we had. Highly recommended!"
Ingrid, Ithaca, NY Louvre Charm
Terrific apartment, great location! Everything was handled for us, seamless to get in and out of the apartment, everything was exactly as we hoped!"
Gordon D, New York, Alabama St Germain Beaune
Location, location , location. We loved having two nicely appointed bathrooms with lovely amenities and beautiful toiletries. The bedrooms were of ample size and have really good air-conditioning. Although there was a small kitchen, it met our needs as a vacation rental. We would rent this apartment again."
Jules B, Toronto, Ontario St Germain Classic
Out of the several beautiful apartments we have rented in Paris the St Germain Garden flat is the creme de la creme! Highlights are: 1) newly renovated so everything is modern and designed to match the tranquility of the outside garden that is easily seen thru all the floor to ceiling windows. When you return from the busy, bustling world of Paris and enter the peaceful beauty of the garden with the only sound being the lovely fountain that welcomes you home. 2) the location is perfect for walking everywhere in central Paris with Rue de Bac being just minutes away with wonderful stores, cafes, and world renown restaurants like L’Atelier de Joel Robluchon and Le Voltaire. 3) the Haven In staff welcomes you and makes sure all is working fine in the apartment. They are always available to assist you, answer any questions, and give you local recommendations. We only stay in the apartments they manage because of the excellent and professional service. 4) last and very important is the quiet atmosphere and very comfortable furniture, especially master bedroom bed. We look forward to returning next year!!"
Judith G, Kihei, Hawaii St Germain Garden
The modern apartment is well located near the Louvre, La Samaritaine and many other beautiful venues in a quiet street. It’s completely remodeled. Check-in was easy. When we arrived we were welcomed with croissants and coffee. The greeter was very collaborative and provided everything we requested. Excellent communication."
Romi, Oakland, California Louvre Charm
Fab! Lovely, centrally located, quiet apartment, very clean, with efficient, friendly and attentive staff and contacts who were always on hand and responded quickly and helpfully. Really recommend! I hope I’ll be back one day soon!"
Lauren A, Paris, Pennsylvania St Germain Université
Lovely flat with a great location. The Haven In and Paris For Rent team is also very proactive if needed. I would highly recommend it."
Hortense S., London, UK Louvre Charm
My family and I stayed in the St. Germain Odeon apartment over the winter holiday and were very pleased with the location and accommodations. Our travel group included six people and spanned three generations (kids, parents, and grandparents) and the apartment worked well for everyone. The hostess who welcomed us was very kind and helpful, the apartment had plenty of space, was comfortable and well-appointed, and the location was outstanding. The surrounding blocks are full of amazing cafes, restaurants and shops and the apartment is centrally located in the city, very close to multiple metro stations and within easy walking distance of dozens of tourist destinations. It is located on an active and bustling neighborhood street (which we loved), but the apartment itself is quiet and peaceful. And because we were there around the holidays, there were several seasonal Christmas markets and light displays nearby. The only downside from my perspective was the comfort of the pull-out couch. Because of the size of our group, we used the den as a third bedroom and while the pull-out couch was fine for a few nights, it would not work well for folks with back issues. All in all, it was a very enjoyable stay and I would definitely recommend the St. Germain Odeon to other travellers."
G P, Chicago, Illinois St Germain Odeon
Just got back to LA after spending a wonderful week in Paris and used Haven In/Paris For Rent as my rental booking site. I came to Paris for Design Week and had a perfect stay at St Germain Vavin. First of all, the customer service exceeded all expectations. From Pat assisting to help find an apartment that suited my needs and within close proximity to where I needed to be to the wonderful customer service provided by Natalie and Thomas upon arrival in Paris. The apartment had everything one needed for a 9-day stay in Paris along with amenities that are typically hard to find in Parisian apartments such as a washer/dryer, dishwasher, central heating, wi-fi, two sets of keys (rare!) etc. Secondly, the representatives helped schedule a car service pickup and drop-off and helped made check in and check out a complete breeze. The apartment was in a perfect location in St Germain surrounded by numerous cafes, restaurants, in a walkable area, close to shopping and right next to a metro station with was extremely convenient. I will only be using Haven In/Paris for Rent for all my Paris trips and really look forward to returning and using their services again. It is a service more elevated than airbnb where you know exactly what you are getting and have fantastic customer service, should you need it. I would absolutely recommend using Haven In/Paris For Rent to anyone looking for a fantastic Parisian stay. Merci Haven In/Paris for Rent!"
Lissette M, Los Angeles, California St Germain Vavin
This was my first time using Haven In and I would certainly do it again! I found you via website research and I am so glad I did. From the greeter to email recommendations leading up to my visit, you prioritize customer service, so thank you! I appreciated having the online photos and all the wonderful amenities that the flat provided."
Shauna, Tucson, Arizona St Germain Classic
We also very much appreciate the role Haven In plays. It gives us much more peace of mind to rent an apartment or house through you than simply going on VRBO or Airbnb. We hope to have vacations in Haven In properties in the future. I keep watching to see what new areas you have expanded to!"
Michelle K., New Jersey, USA Il Melograno
We decided to rent through Haven In after reading great reviews through Goop. The website is so easy to navigate and the people working at Haven In were so gracious in answering all of my questions prior to booking. I will definitely rent a property through Haven In again."
Tori, Seattle, Washington Marais Retreat
The apartment was clean, updated and air conditioned! The location was perfect and we will definitely rent this place the next time we visit Paris."
Beth, Austin, Texas Marais Retreat
Haven In was referred to me by another rental company, Paris for Rent. They were extremely responsive throughout the process and they had what I was looking for (2 bedroom/2 bath in the 6th) at a reasonable price. It seemed like a "good bet" and I checked out their reviews which were all positive. I would definitely book with Haven In again."
Tracey, Oakland, CA, USA St Germain Classic
Our first experience staying with Haven In and the experience was excellent. Every person we interacted with through Haven In was extremely professional and helpful, the apartment was beautiful - as depicted on the website - and immaculately clean. We highly recommend Haven In and look forward to staying with them again in the future!"
James, New York, USA Marais Bastille
We found Haven recommended in a couple of travel books. After this experience we would definitely use them again. My family and I can not say enough how nice of a stay that we had at this apartment."
Derek, Illinois, USA St Germain Classic
When I first came across the site what initially drew me in was the appeal of the properties. They all seemed charming and well taken care of, and the prices were truly great for the amenities available. As we went through the process of requesting and booking our stay (and navigating a few snafus) I was really happy with the communication and attention of everyone I dealt with. Thank you for making our stay so wonderful!"
Amy, Boston USA Voltaire
I've followed the HIP site for years... When my girlfriends and I started talking about renting a villa in Provence for a getaway, AirBnB and VRBO/Homeaway were just overwhelming. I knew HIP offered a curated selection of properties, and the large number of excellent photos and thorough information on the property made me feel comfortable doing a property rental."
Leigh T., Virginia, USA Cairanne 3BDR
Haven In was easy to work with, and our hosts Nick and Sabine were fantastic (their wine is also excellent). The home was exactly as pictured online, but the grounds far exceeded our expectations. Once we decided where we wanted to go, it was easy to find a great house and book it."
Emily, Dallas, TX, USA Cairanne Five
Thank you so much for helping us plan this trip! We will definitely use Haven In for future apartment rentals in Europe!!!"
Kim, USA Marais Cognacq
This is the second time we have stayed in one for your properties and both times have been wonderful experiences. The logistics are very well executed and the properties deliver even more than imagined. The descriptions are spot on and I appreciate the attention to details, particularly information about the environs and also the peculiarities about the location. We hope to return to your wonderful properties many times in the future."
Ann E., USA Marais Cognacq
To be honest, we can't think of anything that really needs improvement. This is a perfect place for families and your service is terrific. We will definitely return -- perhaps as soon as next winter!"
The Bentley Family, USA Marais Cognacq
Details matter and your company exemplifies solid professionalism through and through."
Dolores, USA Marais Bastille
We had an absolutely magical Paris vacation. From the moment I contacted Haven In, they were very responsive and the picture of professionalism. The reservation process was a breeze. The property itself far exceeded our expectations!! There was no doubt in my mind that I would use them again when planning a family trip. We returned home about three days ago. And, we're already thinking about when we can go back. I'll definitely be reaching out to HIP again during our next visit!"
S. Kirkland, USA Luxury Designer Loft
This was not the first time we used Haven In and it will most certainly not be the last."
Rissa L., USA Luxury Designer Loft
I just wanted to say thank you for everything. We had an amazing trip to Paris. The staff at Haven In were so responsive and professional. They made the process of booking the apartment easy and enjoyable."
Anonymous, USA Rivoli Rooftops
Initial rental with Haven In many years ago , and subsequently many since , always so caring and excellent communication and the reassurance that here is some one to contact if there are any queries . Not that we have to contact them but great to know that there is help if needed. We would never stay any where else in Paris. All of our visits to Haven In apartments have been something we will never forget , we so look forward to coming back soon."
Paul Jenkins, Canberra Place des Vosges
This is the second time I have rented an apartment in Paris through Haven in Paris. I will never rent from any other company! The service is excellent, prompt and professional. Haven in Paris puts in the time to screen apartments, making sure that rental properties are all beautiful and as they appear in photos online. I would recommend it without reservation to anyone looking for a Paris rental."
Marina L, Salt Lake City, Utah Marais Cognacq
This was our 4th time renting through HIP - already a glowing endorsement. HIP reservation process, service, greeters & prompt responses are always excellent! Always a positive experience from beginning to end. We will be renting through HIP again and have referred friends."
Janet G, MA, USA St Germain Classic
Was so glad I booked through HIP. I would do so again!"
Siobhan H, New York, New York Marais Retreat
Haven In team was very professional and great to work with. Thanks, Haven In."
Richard T, Bloomington, Minnesota République
I would DEFINITELY use Haven In again to find another apartment in Paris or other locations they service. All of the HIP staff has been amazing to work with from beginning to end. We very much appreciated your seamless, quick, responsive, and knowledgable communication before, during and after our trip. Our greeter, Ali, was wonderful! Your website and blog were so helpful with lots of great information. HIP customer service is one of the best I have encountered!! The apartment looked exactly like the pictures on the website and was clean and in excellent condition. We were looking at apartments in Paris through many different websites and found Haven In to offer beautiful apartments throughout the city. When we contacted HIP, they were the most responsive and professional to work with and that remained true throughout our booking and our trip. HIP is a very well-organized company with personable and knowledgable staff!"
Tammy N, California, USA Voltaire
Haven In.....you're awesome . We are already talking about our next trip to Paris. We will never stay in a hotel in Paris again. Thank you."
Robert W., Riverside, Connecticut Luxembourg Gardens Elegance
I travel to Paris each year with the objective of experiencing life as a Parisian. As such, I spend a fair amount of time in the apartment I choose each year. I cook, work, do laundry, etc. just as I would if I were home. Having become quite familiar with Paris I am very picky about the apartment décor (I want something that feels like Paris, not like something I could rent in Amsterdam or New York.) And, I want to live on very specific streets. This is the ONLY apartment I have ever rented that met both these requirements and I would rent again. I chose Haven In because I wanted a high quality apartment. You did not disappoint!"
Chelsey Owen, Seattle, Washington Marais Retreat
It has been such a joy to have the pleasure of the HiP experience. Particularly as it was such a late notice booking, I am so very impressed with your service."
Alexandra, Melbourne, AU Montmartre Hideaway
Our stay at the Louvre apartment and the experience with HIP team was one of my best renting experiences so far! We were truly impressed with the cleanliness of the apartment and the thoughtfulness that every detail has been put into the apartment that ensures a home-feeling for the guests."
Ting Z., Melbourne, Australia Rivoli Rooftops
Your service has been excellent. I would not hesitate to recommend Haven In."
Justine K, Australia Rivoli Rooftops
Our experience with HIP was outstanding. From our initial contact with the reservation process leading up to our greeter meeting us at arrival Haven In provided the professional services we expected. Searching the web we came across several rental companies, but the ease of web navigation as well as the professional presentation on HIP's site lead us to believe that this company was really committed to providing professional services. We were not disappointed. Thank you Haven In for making our family Paris vacation so memorable!!"
Brad C., Shreveport, Louisiana Eiffel Tower Loft
HIP has excellent communication standards. If I had a question they answered promptly. They always checked in, prior, during and after my stay. They have excellent concierge services! It was a pleasure to work with them."
Elizabeth, California, USA St Germain Mazarine