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Reviews

Here is what some of our clients have to say about Haven In & their Paris apartment rental experience

Haven In also met every need - meeting us promptly at the apartment on our early morning arrival, showing us where everything was, and even leaving us flowers, cheese, and wine for a warm, personal touch. They responded quickly to our texts whenever we had questions during our stay. Overall, our best apartment rental ever!"
Nancy, USA Hotel de Ville
Our first experience staying with Haven In and the experience was excellent. Every person we interacted with through Haven In was extremely professional and helpful, the apartment was beautiful - as depicted on the website - and immaculately clean. We highly recommend Haven In and look forward to staying with them again in the future!"
James, New York, USA Marais Bastille
This was our second stay at Picasso Garden. Our return visit was a testament to how much we love this apartment! We knew that there would be no smoking, heat that actually worked, and attention given to our stay. Thank you!"
Kate, Oakland, CA, USA Picasso Garden
We heard of Haven In through a friend and quickly came to appreciate the extra-ordinary service both before we arrived and while in Paris. Our quirky questions and practical needs were easily met. If we travel to a place where Haven In has property we will definitely use them again. We felt very taken care of by the Haven In team."
Heather, Los Angeles, USA Hotel de Ville
Haven was fantastic, as was Thomas, our contact in Paris. They are completely professional and have thought of virtually everything. First class organization."
Louis, Afton, VA, USA Hotel de Ville
I found Haven In quite by accident; waiting for a hair cut. A recommendation in Conde Nast encouraged me to review the website. You all did the rest. Thank you! The apartment was wonderful, in a relatively quiet neighborhood. It was clean and well appointed. Shops, restaurants, metro, and attractions were all close by. It was perfect for our family of four."
Tim S., USA Rosiers
I searched for Paris apartments for weeks and finally found Haven In and the Rosiers apartment. It looked perfect for our group of three and the Haven In staff was so helpful in answering all of my questions (and I had a lot) and addressing my concerns prior to making the reservation. The booking was super easy and our greater was fantastic. Your website is amazing and the photos were incredible. Beyond that, it was your prompt and attentive email communications that really made the difference. Plus, you so patiently answered all of my crazy emails! Next time we come to Paris, I will 100% rent through Haven In. Thanks for everything!"
Kerri K., San Diego, CA, USA Rosiers
We found Haven recommended in a couple of travel books. After this experience we would definitely use them again. My family and I can not say enough how nice of a stay that we had at this apartment."
Derek, Illinois, USA St Germain Classic
When I first came across the site what initially drew me in was the appeal of the properties. They all seemed charming and well taken care of, and the prices were truly great for the amenities available. As we went through the process of requesting and booking our stay (and navigating a few snafus) I was really happy with the communication and attention of everyone I dealt with. Thank you for making our stay so wonderful!"
Amy, Boston USA Voltaire
We enjoy renting apartments over staying at hotel rooms, and Haven In was very easy to work with when it came to making the reservation. The apartments looked wonderful online and were even better in person. We will definitely be renting from Haven again."
Debora, USA Pasteur Designer
Haven In was easy to work with, and our hosts Nick and Sabine were fantastic (their wine is also excellent). The home was exactly as pictured online, but the grounds far exceeded our expectations. Once we decided where we wanted to go, it was easy to find a great house and book it."
Emily, Dallas, TX, USA Cairanne 5BDR
Haven In was excellent with communication and service."
Jen, USA St. Honoré Modern
This was my first experience renting through Haven In. The property was clean and exactly as described. The company is quick to respond to questions and is thorough in communicating the rental process, check in and check out process."
Stacy, USA Rosiers
Thank you so much for helping us plan this trip! We will definitely use Haven In for future apartment rentals in Europe!!!"
Kim, USA Marais Cognacq
I have rented through Haven in the past and will continue to do so. Your inventory of properties is stellar. They are well maintained, reasonably well appointed, and welcoming. I always appreciate the flowers and wine which welcome me to each space and to Paris. The customer interactions are always at a high level - respectful and responsive."
Etienne L., Miami, Florida Hotel de Ville
This is the second time we have stayed in one for your properties and both times have been wonderful experiences. The logistics are very well executed and the properties deliver even more than imagined. The descriptions are spot on and I appreciate the attention to details, particularly information about the environs and also the peculiarities about the location. We hope to return to your wonderful properties many times in the future."
Ann E., USA Marais Cognacq
To be honest, we can't think of anything that really needs improvement. This is a perfect place for families and your service is terrific. We will definitely return -- perhaps as soon as next winter!"
The Bentley Family, USA Marais Cognacq
Details matter and your company exemplifies solid professionalism through and through."
Dolores, USA Marais Bastille
We had an absolutely magical Paris vacation. From the moment I contacted Haven In, they were very responsive and the picture of professionalism. The reservation process was a breeze. The property itself far exceeded our expectations!! There was no doubt in my mind that I would use them again when planning a family trip. We returned home about three days ago. And, we're already thinking about when we can go back. I'll definitely be reaching out to HIP again during our next visit!"
S. Kirkland, USA Luxury Designer Loft
This was not the first time we used Haven In and it will most certainly not be the last."
Rissa L., USA Luxury Designer Loft
Staying here made the trip for us; I would highly recommend this particular apartment and Haven In."
Monica, Canada Victor Hugo Chic
I just wanted to say thank you for everything. We had an amazing trip to Paris. The staff at Haven In were so responsive and professional. They made the process of booking the apartment easy and enjoyable."
Anonymous, USA Rivoli Rooftops
If you want an authentic Parisian experience, I wouldn't hesitate to book one of their hand-selected properties that offer visitors a chance to experience life as a Parisian. While Haven in is a luxury service, they do have options that are affordable and indeed, sometimes a better deal than a hotel room."
Andrea A., West Vancouver, Canada St Germain Bohème
Initial rental with Haven In many years ago , and subsequently many since , always so caring and excellent communication and the reassurance that here is some one to contact if there are any queries . Not that we have to contact them but great to know that there is help if needed. We would never stay any where else in Paris. All of our visits to Haven In apartments have been something we will never forget , we so look forward to coming back soon."
Paul Jenkins, Canberra Place des Vosges
You are a first rate company, and we were very satisfied with all of our dealings with you."
Sue A, Georgia, USA Opera Vivienne
After browsing a variety of vacation rental sites, I found the Haven In site to be the most user-friendly. Yes, there were perhaps fewer properties offered through HiP than on some other sites, but the quality of the photos and descriptions of the properties definitely made up the difference. The prompt and friendly response to my initial inquiry sealed the deal for me, and all of my subsequent communications with HiP have been equally impressive."
Lynda V, Long Beach, CA St Germain Bohème
This is the second time I have rented an apartment in Paris through Haven in Paris. I will never rent from any other company! The service is excellent, prompt and professional. Haven in Paris puts in the time to screen apartments, making sure that rental properties are all beautiful and as they appear in photos online. I would recommend it without reservation to anyone looking for a Paris rental."
Marina L, Salt Lake City, Utah Marais Cognacq
We could not have been more delighted by the whole HiP experience! We received thoughtful and clear communication throughout the entire booking process up until checkout, and the property itself was perfection! I can't imagine returning to Paris and not booking an apartment through HiP since we enjoyed it so much. I find myself going back to your website regularly to get design inspiration for my home, and to daydream of our next visit to the City of Light!"
Genevieve, Lincoln, Illinois Pasteur Designer
This was our 4th time renting through HIP - already a glowing endorsement. HIP reservation process, service, greeters & prompt responses are always excellent! Always a positive experience from beginning to end. We will be renting through HIP again and have referred friends."
Janet G, MA, USA St Germain Classic
This was my 3rd time using Haven In and our 2nd time staying in this apartment. The view is magical! As usual, everything (service, staff, and accommodations) was perfect. As long as Haven has apartments, I will always stay with them. I have rented with Haven before and everything has always been perfect. I also recommended Haven to my cousin and she was also extremely satisfied. Why fix what's not broken? :-)"
Iquo & Eddie, New York, New York Picasso Garden
Easily the most wonderful place to stay while in Paris - HIP are so kind, their lovely team will help you no matter what time of the day. The apartment is exactly as it looks in the photos. You made the whole process so effortless."
Rachael, New Zealand Sacre Coeur Studio
I would DEFINITELY use Haven In again to find another apartment in Paris or other locations they service. All of the HIP staff has been amazing to work with from beginning to end. We very much appreciated your seamless, quick, responsive, and knowledgable communication before, during and after our trip. Our greeter, Ali, was wonderful! Your website and blog were so helpful with lots of great information. HIP customer service is one of the best I have encountered!! The apartment looked exactly like the pictures on the website and was clean and in excellent condition. We were looking at apartments in Paris through many different websites and found Haven In to offer beautiful apartments throughout the city. When we contacted HIP, they were the most responsive and professional to work with and that remained true throughout our booking and our trip. HIP is a very well-organized company with personable and knowledgable staff!"
Tammy N, California, USA Voltaire
Haven In.....you're awesome . We are already talking about our next trip to Paris. We will never stay in a hotel in Paris again. Thank you."
Robert W., Riverside, Connecticut Luxembourg Gardens Elegance
You should be called Heaven in Paris, but Haven works just as well! All of it came together to make our stay in Paris magical. Thank you for everything!"
Kate F, Albany, Texas St Germain Bohème
It has been such a joy to have the pleasure of the HiP experience. Particularly as it was such a late notice booking, I am so very impressed with your service."
Alexandra, Melbourne, AU Montmartre Hideaway w/Balcony
Haven In treated us very well, always concerned about having everything work well for us at the apartment. I thought you had a more upscale group of apartments for rent. I liked the information that you gave on each place and the pictures. I had rented an apartment in Boston with another company and was very disappointed with the quality. They were not very responsive to my needs and difficult to communicate with. Your company always responded and were very concerned as to whether everything was going well. I will definitely recommend your company to friends and will use you when we return to Europe."
Sharon H., Walnut Creek, California Picasso Garden
Our stay at the Louvre apartment and the experience with HIP team was one of my best renting experiences so far! We were truly impressed with the cleanliness of the apartment and the thoughtfulness that every detail has been put into the apartment that ensures a home-feeling for the guests."
Ting Z., Melbourne, Australia Rivoli Rooftops
Your service has been excellent. I would not hesitate to recommend Haven In."
Justine K, Australia Rivoli Rooftops
Our experience with HIP was outstanding. From our initial contact with the reservation process leading up to our greeter meeting us at arrival Haven In provided the professional services we expected. Searching the web we came across several rental companies, but the ease of web navigation as well as the professional presentation on HIP's site lead us to believe that this company was really committed to providing professional services. We were not disappointed. Thank you Haven In for making our family Paris vacation so memorable!!"
Brad C., Shreveport, Louisiana Eiffel Tower Loft
HIP has excellent communication standards. If I had a question they answered promptly. They always checked in, prior, during and after my stay. They have excellent concierge services! It was a pleasure to work with them."
Elizabeth, California, USA St Germain Mazarine
We just returned from the most amazing holiday in Paris. Haven in Paris was the most wonderful company to deal with. They were very attentive, thorough, and helpful. The booking process was flawless and they answered every question I had promptly. They are super helpful and professional. Thanks HIP!"
KAgnew, Kelowna, British Columbia St Germain Bohème
My experience with Haven In was first rate throughout and I would not hesitate to recommend them and use them again myself."
Carol, Alberta, CA Rosiers
I have only the highest praise for HiP."
Catherine O., CT, USA Place des Vosges
The apartment is an absolute jewel and every detail from my first inquiry to our drop off at CDG to come home was absolutely perfect. We could not have asked for anything more and hope to return. I am so glad we booked through HiP!! I was very impressed by the website and the professional manner in which my inquiries were handled. The apartment was exactly what we were looking for."
Mary Joe and Jon P, Ft. Thomas, Kentucky Place des Vosges
Overall, our holiday was wonderful and we do appreciate Haven In for your faultless booking process and follow-ups and Loredana for making our stay so lovely. Thank you so much. Our stay in Paris will be one adventure we will never forget!"
Simon & Sally M., Victoria, British Columbia Rivoli Rooftops
HiP provides great service and genuine hospitality; when problems arise, as may happen in the real world, the people of HiP are there to make sure they are put right. Unlike the stories you see about impersonal rental apps like AirBnB, our experience with HiP was all about quick, kind, personal attention and support."
Anonymous, NY, NY, USA St Germain Classic
The HiP service, as always, was wonderful. Thanks so much. We look forward to a return."
Deborah S., Ontario, Canada Montmartre Hideaway w/Balcony
We were so very impressed with the service that was provided by you and the quality of the apartment. We have used several other companies in the past to rent properties in Paris, but your service surpassed the service provided by any other."
Catherine W., Melbourne, Australia Opera Vivienne
Overall - we just could have not been more happy with the service that HIP provided us - including this wonderful apartment. I couldn't think of another way to enjoy Paris! Thank to you and your entire staff for a trip of a lifetime. See you in a couple of years!"
Ola S., Powell, Ohio Eiffel Tower Loft
The staff at Haven In are tremendous to work with and will make your stay an enjoyable, memorable time. All we can say is that our trip was wonderful and the staff at Haven In were the best! I could not recommend a better company to work with. Very honest and trust worthy!!! Merci Beaucoup for everything to the staff at Haven In we will be staying again soon!"
Sarah A, St Paul, Minnesota Sacre Coeur Studio