Reviews

Here is what some of our clients have to say about Haven In & their Paris apartment rental experience

This was my 3rd time using Haven In and our 2nd time staying in this apartment. The view is magical! As usual, everything (service, staff, and accommodations) was perfect. As long as Haven has apartments, I will always stay with them. I have rented with Haven before and everything has always been perfect. I also recommended Haven to my cousin and she was also extremely satisfied. Why fix what's not broken? :-)"
Iquo & Eddie, New York, New York Picasso Garden
Was so glad I booked through HIP. I would do so again!"
Siobhan H, New York, New York Marais Retreat
Haven In team was very professional and great to work with. Thanks, Haven In."
Richard T, Bloomington, Minnesota République
Easily the most wonderful place to stay while in Paris - HIP are so kind, their lovely team will help you no matter what time of the day. The apartment is exactly as it looks in the photos. You made the whole process so effortless."
Rachael, New Zealand Sacre Coeur Studio
I would DEFINITELY use Haven In again to find another apartment in Paris or other locations they service. All of the HIP staff has been amazing to work with from beginning to end. We very much appreciated your seamless, quick, responsive, and knowledgable communication before, during and after our trip. Our greeter, Ali, was wonderful! Your website and blog were so helpful with lots of great information. HIP customer service is one of the best I have encountered!! The apartment looked exactly like the pictures on the website and was clean and in excellent condition. We were looking at apartments in Paris through many different websites and found Haven In to offer beautiful apartments throughout the city. When we contacted HIP, they were the most responsive and professional to work with and that remained true throughout our booking and our trip. HIP is a very well-organized company with personable and knowledgable staff!"
Tammy N, California, USA Voltaire
Simply First Class which made for incredible family memories. We will definitely rent with Haven In again."
Don, Ontario, Canada Champs Elysees
We had rented with Haven In twice before, & were very happy with the choice & high standard of the apartments, as well as the service provided both by the booking team & the on-site greeters."
Judith I., Zurich, Switzerland Monceau
I travel to Paris each year with the objective of experiencing life as a Parisian. As such, I spend a fair amount of time in the apartment I choose each year. I cook, work, do laundry, etc. just as I would if I were home. Having become quite familiar with Paris I am very picky about the apartment décor (I want something that feels like Paris, not like something I could rent in Amsterdam or New York.) And, I want to live on very specific streets. This is the ONLY apartment I have ever rented that met both these requirements and I would rent again. I chose Haven In because I wanted a high quality apartment. You did not disappoint!"
Chelsey Owen, Seattle, Washington Marais Retreat
You should be called Heaven in Paris, but Haven works just as well! All of it came together to make our stay in Paris magical. Thank you for everything!"
Kate F, Albany, Texas Artist Penthouse w/balcony
Haven In was great to deal with, from the reservation process to checking with us during our stay to be sure everything was to our satisfaction."
Karen J, Houston, Texas Monceau
It has been such a joy to have the pleasure of the HiP experience. Particularly as it was such a late notice booking, I am so very impressed with your service."
Alexandra, Melbourne, AU Montmartre Hideaway w/Balcony
Haven In treated us very well, always concerned about having everything work well for us at the apartment. I thought you had a more upscale group of apartments for rent. I liked the information that you gave on each place and the pictures. I had rented an apartment in Boston with another company and was very disappointed with the quality. They were not very responsive to my needs and difficult to communicate with. Your company always responded and were very concerned as to whether everything was going well. I will definitely recommend your company to friends and will use you when we return to Europe."
Sharon H., Walnut Creek, California Picasso Garden
I tried to find an apartment on Air BnB and nearly went crazy. Then i found out about Haven In - I fell in love! All of their properties had exactly the quintessential Paris feel that i was looking for. It was simply a matter of finding the place in the location I wanted, with the right number of bedrooms and price."
Diane B., Novato, California Notre Dame
Do not hesitate to rent this lovely property - or any other - from Haven In. They are a top notch operation."
Shannon O., Glenside, Pennsylvania Champs Elysees
Our experience with HIP was outstanding. From our initial contact with the reservation process leading up to our greeter meeting us at arrival Haven In provided the professional services we expected. Searching the web we came across several rental companies, but the ease of web navigation as well as the professional presentation on HIP's site lead us to believe that this company was really committed to providing professional services. We were not disappointed. Thank you Haven In for making our family Paris vacation so memorable!!"
Brad C., Shreveport, Louisiana Eiffel Tower Loft
HIP has excellent communication standards. If I had a question they answered promptly. They always checked in, prior, during and after my stay. They have excellent concierge services! It was a pleasure to work with them."
Elizabeth, California, USA St Germain Market
We just returned from the most amazing holiday in Paris. Haven in Paris was the most wonderful company to deal with. They were very attentive, thorough, and helpful. The booking process was flawless and they answered every question I had promptly. They are super helpful and professional. Thanks HIP!"
KAgnew, Kelowna, British Columbia Artist Penthouse w/balcony
My experience with Haven In was first rate throughout and I would not hesitate to recommend them and use them again myself."
Carol, Alberta, CA Rosiers
I have only the highest praise for HiP."
Catherine O., CT, USA Place des Vosges
The apartment is an absolute jewel and every detail from my first inquiry to our drop off at CDG to come home was absolutely perfect. We could not have asked for anything more and hope to return. I am so glad we booked through HiP!! I was very impressed by the website and the professional manner in which my inquiries were handled. The apartment was exactly what we were looking for."
Mary Joe and Jon P, Ft. Thomas, Kentucky Place des Vosges
We really have nothing but good things to say about the trip, and have been telling all of our friends about your company. Thanks again!"
Sarah R., St Louis, Missouri Notre Dame
We had a most memorable visit! Your HiP company doesn't leave one thing off the list to make "April in Paris" the BEST."
Margaret & Brian, Sydney, Australia Rive Gauche Penthouse
The folks at Haven In were just terrific to deal with. I would certainly stay at one of their properties again."
Peter H., New York, New York Notre Dame
We searched several "rental" websites and found your apartment. I particularly liked your HIP website and have found everyone to be a joy to work with."
Sarah R., Mobile, Alabama République
HiP provides great service and genuine hospitality; when problems arise, as may happen in the real world, the people of HiP are there to make sure they are put right. Unlike the stories you see about impersonal rental apps like AirBnB, our experience with HiP was all about quick, kind, personal attention and support."
Anonymous, NY, NY, USA St Germain Classic
The HiP service, as always, was wonderful. Thanks so much. We look forward to a return."
Deborah S., Ontario, Canada Montmartre Hideaway w/Balcony
We would return to this rental without hesitation."
Marsha S., Sacramento, California Monceau
This is our third time renting with HiP, and it continues to be what we have come to expect regarding understated luxury. All of our needs are met with elegant simplicity. Each rental has felt like the Paris apartment we've always wanted. All 3 times we've rented with our children, and each time we've stayed in apartments of varying sizes - all have been fabulous!"
Stephanie & Stephen, Philadelphia, Pennsylvania Rive Gauche Penthouse
We were so very impressed with the service that was provided by you and the quality of the apartment. We have used several other companies in the past to rent properties in Paris, but your service surpassed the service provided by any other."
Catherine W., Melbourne, Australia Opera
Overall - we just could have not been more happy with the service that HIP provided us - including this wonderful apartment. I couldn't think of another way to enjoy Paris! Thank to you and your entire staff for a trip of a lifetime. See you in a couple of years!"
Ola S., Powell, Ohio Eiffel Tower Loft
The staff at Haven In are tremendous to work with and will make your stay an enjoyable, memorable time. All we can say is that our trip was wonderful and the staff at Haven In were the best! I could not recommend a better company to work with. Very honest and trust worthy!!! Merci Beaucoup for everything to the staff at Haven In we will be staying again soon!"
Sarah A, St Paul, Minnesota Sacre Coeur Studio
You guys have such an incredible service and brand… Such a great concept and you’ve nailed it!!"
Emilie T., Cremorne, Australia République
HiP was an excellent resource. Easy to work with and their replies were prompt. Their recommended services were quite helpful, from driver, to guides and classes. All in all we had a great time and would recommend HiP and the apartment to others."
Mark, St Louis, Missouri République
Thank you for all your attention to detail… it all makes this experience so much more relaxing."
Sharon K., Raymond, Maine Montmartre Hideaway w/Balcony
This was the second rental for us via HIP and both rental experiences were exceptional. We look forward to returning to Paris and will definitely stay via HIP."
Michele D., State College, Pennsylvania Pasteur Designer
We were so incredibly happy with our stay at Haven In, we normally stay in luxury hotels when we travel and I am so glad we made the decision to try your company, it was the most incredible apartment and service we have experienced in all our holidays and completely enhanced our stay in Paris!"
Chloe L., Bayswater, Australia Eiffel Tower Loft
We can't wait to try another Haven In location!"
Manon & Louis, Montreal, Canada Picasso Garden
We chose Haven In because we liked the quality of all the apartments offered and ended up choosing Picasso Garden because we decided we wanted to stay in the Marais vs other areas of Paris; however, there were easily two or three other apartments that we considered. The process of renting though Haven In was very easy. The email correspondence was simple and direct--no confusion at all."
Kay D., San Francisco, CA Picasso Garden
I found Haven in Paris to be the most professional rental service. The process of payment, any questions, check-in, and back-up were excellent. We felt secure from the start that HIP was a professionally run firm and that we would receive what we expected. The web site is easy to use and review the apartments. The rental contracts and payment method are confident. We have been very impressed with Haven in Paris, particularly after dealing with your competition, and plan to use you again."
Gardner T., Puerto Vallarta, Mexico Pasteur Designer
All dealings and communications in regard to the booking was excellent, we were well provided with information before we arrived and in the apartment."
Liz L., Canberra, Australia Montmartre Hideaway w/Balcony
This is the fourth time we have stayed in HIP apartments...3 times in Paris and once in London...so obviously we love their service. They are professional and dependable which is a comfort when you are booking an apartment in a foreign city."
Gail L., Bay Village, Ohio St Germain Market
I would definitely use Haven in Paris again!!!"
Ebony R., Philadelphia, Pennsylvania St Germain Market
Haven in Paris (HIP) was one of the best "tourism" companies we have ever met. The HIP team was really professional and always polite with us (even with many e-mails with doubts or confirmations from my part). It was very easy to find the properties according to my needs, it has many pictures of each apartment and floor plans (which is fabulous to help us in having a better idea of the apartments), and accurate information. The amount of reviews also helps a lot. So I knew HIP is a Luxury rental company and I trusted it. NO REGRETS! Congratulations."
Tatiana, Sao Paulo, Brazil Opera
Haven In was a pleasure to work with. All of our questions, needs, changes, etc. were met with professionalism and courtesy. We will definitely be back and look forward to working with Haven In again!"
Mark and Angele H, USA Place des Vosges
I would just like to express my deepest thanks, our apartment is simply the most incredible place! We are absolutely thrilled with not only the beautiful apartment, the perfect location and wonderful greeter, but to the entire Haven In team for being such a pleasure to book with. It was stress free and I felt well looked after throughout the entire process. You are an incredible company and I will not only recommend you to everyone but I will absolutely be staying with you again in future trips! Thank you once again for making our trip to Paris truly unforgettable."
Chloe L., Bayswater, Australia Eiffel Tower Loft
I just wanted you thank you all for helping me during my process for my amazing dream vacation. I was so nervous going on vacation alone but your dream team help me through my process. Your team have answered all of my questions that I have asked. Again thank you all so much from the bottom of my heart. I truly appreciate everything you all done to make my dreams comes true."
D. Kelley, Boston, MA Sacre Coeur Studio
Thanks to HiP for a great stay! We truly enjoyed it and were so happy we went with it. We will definitely be recommending to all of our friends!"
S. Lin, Boston, MA Sacre Coeur Studio
Haven In is a wonderful service that set us up in the perfect flat for our stay in Paris. Their services were thorough and prompt. The whole rental process went very smoothly and they helped our family of 5 (including 3 small children) find the perfect flat to rent while staying in Paris."
Marissa R., Los Angeles, California Rosiers
Haven was excellent from start to finish. Will definitely come back!"
Sher, Joy, & Chioma, London, England Opera
We have used your group 3 times and have always had a great experience! Thanks!"
David B., St Paul Minnesota Eiffel Tower Loft